Retirees are billed once a month for the portion of their insurance for which they are financially responsible. Billing dates and other billing information can be found on the Billing Information and Dates page.

Questions regarding your bill and payments can be directed to the Retiree Liaison in the Bursar's Office. Visit our Making A Payment page for information on how to make a payment.

Questions about your coverage, change in status, or other details about your insurance costs must be made directly to Human Resources by calling (505) 277-6947 or by visiting their website. You can also visit the Retiree Benefits page found on the HR website

Important Information Regarding Multi-Factor Authentication (MFA)
For assistance with setting up MFA, changing your registered device, logging in to TouchNet or if you do not receive a notification, please contact the IT Help Desk at (505) 277-5757. Hours of operation are Monday – Friday, 7:30 AM to 5:00 PM. Additional information about MFA can be found at FastInfo 7823.