Retiree Insurance Billing Statement Delivery Changes

In our effort to reduce printing and postage costs, and in alignment with Goal Four: Sustainability of UNM 2040, starting with the October 2023 billing statement, retirees will no longer automatically receive paper billing statements for their insurance premiums in the mail. Monthly billing statements will be delivered electronically and available in the Bursar Account Suite which is accessible in LoboWeb. An email notification will be sent when a new electronic bill is available for viewing.

Retirees may opt in to receive a paper bill by completing the form found here: Retiree Paper Bill Opt-In. You may opt in at anytime for future billing statements. If we received your opt in request, you will receive a paper billing statement in the mail and in the Important Messages section it will say, "You are set up to receive paper billing statements for your retiree insurance."

• If you have issues accessing the Opt-In page, you may call the Bursar's Office for assistance.
• For Multi-Factor Authentication (MFA) issues, call the IT Help Desk at (505) 277-5757 or visit FastInfo 7823.
• For NetID assistance, please visit https://netid.unm.edu/netid-help/index.html.
  

Other Important Information About This Change:

• This change only impacts billing statement delivery. It does not affect how you make your payment including auto bill payment (through the Bursar Account Suite) if you're set up on it.
• If you do not have a Net ID, you will automatically be opted in to receive paper bills. No further action is needed on your part.
• If you are a widow or widower of a UNM retiree, you will automatically be opted in to receive paper bills. No further action is needed on your part.
• If you are not utilizing HR Benefits for your retirement medical, dental, or life insurance, then this change does not affect you. No action is needed on your part.
• If you opt-in now and change your mind later, you may call the Bursar's Office and we will make that change for you.